Monday, September 28, 2009

Asher broke his glasses, Again.

It's hard to pin down exactly how he broke them. When I ask Asher how his glasses get broke, he acts like he can't remember or like someone else broke them while he was sleeping.

After supper, we went to our favorite eye-glass store, Lenscrafters. If they ever transfer Kari Rogers to another location, I'll be mad. Countless times, she has repaired, fix or replaced his glasses. Never a complaint.

Going to Lenscrafters is a lesson in customer service and how it leads to customer loyalty. There are cheaper stores, no doubt. I've bought glasses at some of them. But none has matched the quality and service of Kari Rogers, Bill and all the others at Lenscrafters.

I wonder if Asher is harder on glasses than others.

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